OKXPLAN is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our website, mobile application, or any related services (collectively, “Services”).
By accessing or using OKXPLAN, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our Services.
We may collect the following types of information:
Full name
Email address
Phone number
Government-issued ID (for verification)
Address and proof of residence
Wallet addresses
Bank account details (for deposits/withdrawals)
Transaction history
IP address
Browser type and version
Device type and operating system
Cookies and usage data
User preferences
Communication records with our support team
We process your data for the following purposes:
To create and manage your account
To process transactions and facilitate trading
To comply with legal and regulatory requirements (e.g., KYC, AML)
To improve platform performance and security
To send service updates, promotions, or market insights (you may opt out)
To provide customer support and resolve issues
We implement advanced security measures to protect your data, including:
SSL encryption for data transmission
Two-factor authentication (2FA)
Secure storage of sensitive financial data
Regular security audits and monitoring
While we take all reasonable steps to safeguard your information, no online system can be completely secure. You acknowledge this risk when using our Services.
We may share your data in the following cases:
With Service Providers: Third-party vendors that help us operate the platform
With Regulators: When required by law or in response to legal requests
For Fraud Prevention: Sharing data with partners to prevent illegal activity
Business Transfers: If OKXPLAN is merged or acquired, your data may be transferred to the new entity
We never sell your personal information to third parties.
We use cookies and similar tools to:
Improve site functionality
Remember your preferences
Analyze usage for performance improvements
Deliver relevant content and ads
You can adjust your browser settings to refuse cookies, but some features may not work properly.
Depending on your location, you may have the right to:
Access, update, or delete your personal data
Restrict or object to certain data processing
Request a copy of your stored information
Withdraw consent for data use (where applicable)
To exercise these rights, contact us at [Insert Contact Email].
We keep your personal information only as long as necessary for:
Compliance with laws and regulations
Resolution of disputes
Enforcement of agreements
Once no longer needed, your data will be securely deleted or anonymized.
Your data may be stored and processed in countries outside your own. We ensure such transfers comply with applicable laws and offer adequate protection.
Our Services may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing your information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”